Terms and Conditions

Last Updated: December 9, 2025

These Terms & Conditions apply to customers purchasing from outside India, including the United States, United Kingdom, Europe, Australia, and other international regions.

By accessing www.luxurianjewels.com ✔ , you agree to these Terms.


1. GENERAL CONDITIONS

  • You must be at least 18 years old to place an order.
  • We reserve the right to refuse service for fraud, misuse, or any unlawful activity.
  • Prices, product information, and policies may change without notice.
  • By placing an order, you agree to provide accurate and complete information.


2. PRODUCT ACCURACY & DESCRIPTION

  • We strive to accurately represent product details including size, weight, materials, metal purity, and stone quality.
  • Slight variations may occur due to handmade craftsmanship or screen differences.
  • Errors in pricing, description, or availability may be corrected anytime.


3. ORDER ACCEPTANCE & PAYMENT

  • International payments are processed securely via Shopify Payments, PayPal, or authorized payment partners.
  • We do not store your card details.
  • Order confirmation does not guarantee acceptance.
  • Orders may be canceled due to fraud alerts, unavailability, or incorrect pricing.
  • Currency conversion fees are the customer’s responsibility.


4. INTERNATIONAL SHIPPING & DELIVERY

We ship worldwide using major carriers such as DHL, FedEx, UPS, USPS, Royal Mail, or regional partners.


Shipping Terms

  • Delivery timelines vary by country and are estimates only.
  • Delays due to customs, holidays, or weather are outside our control.
  • A tracking number will be provided upon dispatch.


Import Duties, Taxes & Customs

  • International customers must pay all customs charges, VAT, import duties, and brokerage fees charged by their country.
  • If a parcel is refused due to duties, shipping fees + return fees will be deducted from the refund.


5. RETURNS & REFUNDS (INTERNATIONAL ORDERS)

Return Eligibility

  • Returns must be requested within 14 days of delivery and approved by our team.
  • Eligible items must be:
  • Unworn
  • In original packaging
  • With certificates and tags
  • In perfect condition


Non-Returnable Items

  • Custom-made jewelry
  • Engraved pieces
  • Resized rings
  • Personalized designs
  • Sale items


Return Shipping

  • Customers outside India must pay return shipping + customs charges.
  • We are not responsible for lost or damaged return shipments.


Refund Time

  • Refunds processed within 7 business days after item inspection.
  • Shipping charges are non-refundable.


6. WARRANTY (INTERNATIONAL)

  • We offer a limited lifetime manufacturing warranty, which covers:
  • Manufacturing defects
  • Loose stones caused by manufacturing issues
  • Structural defects in design
  • Warranty does NOT cover:
  • Wear & tear
  • Customer damage
  • Lost stones due to impact
  • Loss or theft
  • Unauthorized repairs
  • International Repairs
  • Customers are responsible for both-way shipping + customs.
  • Repair fees may apply depending on the issue.


7. PRICING, TAXES & PROMOTIONS

  • Prices listed are in USD (unless otherwise shown).
  • Discounts and promotions cannot be combined.
  • We may modify or discontinue promotions anytime.
  • Some countries may charge VAT separately at checkout or upon delivery.


8. INTELLECTUAL PROPERTY (GLOBAL COPYRIGHT)

  • All designs, photos, CAD renders, videos, descriptions, logos, and brand content belong to Luxurian Jewels and are protected under international copyright & trademark laws.
  • Unauthorized use is strictly prohibited.


9. LIMITATION OF LIABILITY (USA/UK/EU STANDARD)

  • To the fullest extent permitted by international law:
  • Luxurian Jewels is not liable for indirect, incidental, punitive, or consequential damages.
  • Our maximum liability shall not exceed the total amount paid for the product.
  • We are not responsible for customs delays, carrier delays, or loss caused by shipping partners.


10. FRAUD PREVENTION & CHARGEBACKS

  • High-risk or suspicious orders may be canceled.
  • All fraudulent chargebacks will be legally pursued with evidence (photos, tracking, signatures, invoices).
  • Customers are responsible for providing correct shipping info.

 

11. INTERNATIONAL CONSUMER RIGHTS

  • USA Customers
  • Under CCPA/CPRA, you may request:
  • Access to stored data
  • Deletion of personal data
  • Opt-out of data sharing
  • UK/EU Customers (GDPR)
  • You may:
  • Access, update, or delete your data
  • Withdraw consent
  • Request data portability
  • Object to marketing

Contact: privacy@luxurianjewels.com


12. GOVERNING LAW & DISPUTE RESOLUTION (INTERNATIONAL)

  • These Terms are governed by the laws of:
  • United States & European Jurisdiction
  • Any dispute shall be resolved under the laws of:
  • Delaware, USA (recommended for international ecommerce), or
  • England & Wales law (UK/EU standard)


You can choose one of these for your website. Most global brands use:

👉 Governing Law: Delaware, USA


Recommended Final Line: All disputes shall be resolved exclusively in Delaware, USA, under international ecommerce legal standards.


13. MODIFICATION OF TERMS

We may update these Terms occasionally.
Any changes become effective immediately when posted on this page.


14. CONTACT INFORMATION

For legal or support requests:
📧 privacy@luxurianjewels.com